Refund Policy

Last updated: July 1, 2026

1. General Overview

Kiri Research Labs ("we," "us," or "our") provides open source software, research publications, browser-based developer tools, and related services through our website (kiri.ng) and other platforms.

Our software is primarily open source and available free of charge. This Refund Policy covers the rare cases where paid services or products are offered.

2. Free Services & Open Source Software

All tools, projects, and research logs on our website are provided free of charge. Since no payment is required, no refund is applicable. Our open source code is available under permissive licenses - you are free to use it without any financial obligation.

3. Paid Products & Services

If we offer paid products or services in the future (such as mobile app purchases, API access, or premium tools), the following refund policy applies:

  • Digital products are generally non-refundable once delivered or accessed
  • Subscriptions may be cancelled at any time, with access continuing until the end of the current billing period
  • Refunds for erroneous charges are handled on a case-by-case basis

4. Mobile App Purchases

Mobile applications published by Kiri Research Labs may include in-app purchases or downloads. These transactions are processed through the respective app store (e.g., Google Play) and are subject to that store's refund policy. Please contact the app store directly for refund requests related to app purchases.

5. Erroneous Charges

If you believe you have been charged in error, please contact us within 14 days at hello@kiri.ng. We will investigate and, at our discretion, issue a refund if the charge is verified as an error.

6. Updates

This policy may be updated as our services evolve. The latest version will always be available on this page.

7. Contact

For refund inquiries, contact us at hello@kiri.ng.

Kiri Research Labs
Enugu, Nigeria
CAC Registration No: 9317920